The AZMPAB is dedicated to ensuring that there is transparency in law enforcement practices, particularly in addressing complaints and allegations made by citizens regarding police misconduct. It is essential for the community to have a trusted mechanism through which they can report incidents of police misconduct, abuse of power, or violations of civil rights. The board works to provide clear guidance on how to file complaints and ensures that these complaints are taken seriously by law enforcement agencies.

The AZMPAB educates the Muslim community on the steps involved in the citizen complaint process, including the various legal avenues available for seeking redress and how complaints are investigated. Moreover, the board collaborates with law enforcement to ensure there are independent bodies that review complaints objectively and make recommendations for corrective actions.

This process is crucial in holding officers accountable for their actions, ensuring that any cases of misconduct are properly addressed, and maintaining the integrity of law enforcement agencies.